Frequently Asked Questions

We accept all major credit and debit cards, UPI, net banking, and popular wallets. All orders are currently prepaid.

No COD as of now — we're working on it. For now, all orders are prepaid via cards, UPI, net banking, or wallets.

Yes — cancellations are possible before the order has been shipped. Once dispatched, the standard return/exchange policy applies.

As every piece is made to order, orders are processed within 5–6 business days after confirmation. Standard delivery then takes 2–5 business days across India, depending on your pincode.

Currently we ship only within India. International shipping is on our roadmap.

We will notify you of any delays and share updated delivery estimates. For assistance, reach out via our Contact Us page.

Check our Size Guide for detailed measurements in inches, from XS through 3XL. When in doubt, size up.

Yes — our sizes run from XS through 3XL, designed for an easy, flattering fit across body types. Every piece follows our size chart and is pre-washed, so the fit you receive is the fit that stays.

Every Jiza kurti is crafted in 100% pure cotton — breathable, soft, and printed by real hands.

Yes — machine wash cold with similar colours. Avoid bleach. Dry in shade. Iron on medium.

We offer size exchanges only, within 48 hours of delivery. Exchange requests raised after 48 hours cannot be accommodated. Products must be unused, unwashed, in original condition, and with all tags intact. See the full Refund Policy.

Reach out via our Contact Us page with your order number. Only self-ship is available as of now — ship the product back and share the shipping bill, and we will reimburse the shipping charges once the bill is provided.